Terms & Conditions
Last updated: September 27, 2026
These Terms & Conditions ("Terms") govern your access to and use of kavinto.com and the Kavinto research workspace (together, the "Service"), operated by Kavinto ("Kavinto", "we", "us", "our"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Service.
1. THE SERVICE
A. Kavinto helps creators research YouTube channels, videos and niche ideas. The Service organises publicly available YouTube information, including data obtained through YouTube API Services, together with our own measurements and estimates.
B. Figures such as estimated revenue, RPM, growth rates and scores are estimates for research purposes. They may be incomplete, delayed or wrong, and they are not a promise of results. You remain responsible for your own content and business decisions.
C. Kavinto is an independent product. It is not affiliated with, endorsed or sponsored by YouTube or Google.
D. We continuously improve the Service and may add, change or remove features. If we remove a core feature of a paid plan, we will tell you in advance where reasonably possible.
2. YOUTUBE TERMS
Kavinto uses YouTube API Services. By using the Service you also agree to be bound by the YouTube Terms of Service. Google's handling of data is described in the Google Privacy Policy.
3. ACCOUNTS
A. You must be at least 16 years old, and old enough to enter a binding contract where you live, to create an account or buy a plan.
B. Provide accurate information and keep your login details secure. You are responsible for activity under your account. Tell us at [email protected] if you believe your account has been accessed without permission.
C. Accounts are personal. Do not share, sell or transfer access to your account.
4. PLANS, BILLING AND PAYMENTS
A. Current plans and prices are shown on our pricing page. Some features are available only on paid plans.
B. Orders are processed by our online reseller, Lemon Squeezy, which acts as the Merchant of Record. Lemon Squeezy handles checkout, payment, invoices and applicable sales tax or VAT, and its buyer terms also apply to your purchase. We never see or store your full card details.
C. Subscriptions renew automatically at the end of each billing period (monthly or annual) until cancelled. You can cancel at any time from your account or by emailing [email protected]. Cancellation stops future renewals; your access continues until the end of the period you have paid for.
D. Launch or promotional prices apply as described at the time of purchase. Discount codes apply only to the order stated.
E. If we change the price of your plan, we will notify you by email before the change takes effect at your next renewal. You can cancel before then if you do not accept the new price.
F. We may refuse or cancel an order in case of suspected fraud or unauthorised use of a payment method.
5. REFUND POLICY
A. First-time subscribers may request a full refund within 14 days of their initial payment. This applies to monthly, annual and Founding Member purchases. The refund is limited to the amount actually paid, including any applicable discount. Send your purchase email and order number to [email protected] within this period. Refund requests are reviewed before processing.
B. The 14-day window applies once per customer, not to each account, monthly or annual renewal, or repeat purchase. Creating additional accounts to repeatedly claim first-purchase refunds is not permitted. We may verify purchase history and investigate suspected abuse; statutory consumer rights remain unaffected.
C. We do not offer automatic daily or unused-period prorated refunds. After 14 days, purchases and renewals are generally non-refundable, except where required by law or where a verified service or billing problem warrants a remedy. Cancelling renewal alone does not request a refund: access continues until the paid period ends.
D. Once a full refund is confirmed, Pro access for the refunded subscription ends immediately and its future renewal is cancelled. A partial refund does not automatically terminate access. Refunds are processed through Lemon Squeezy to the original payment method where supported. Bank and provider processing times vary. Lemon Squeezy may also issue refunds under its own buyer terms and dispute policies. Nothing in this policy limits rights required by law.
6. ACCEPTABLE USE
You agree not to:
A. copy, resell, redistribute or bulk-export data from the Service, or use it to build a competing database or product;
B. use bots, scrapers or automated scripts against the Service, or try to bypass usage limits, access controls or security measures;
C. reverse engineer, decompile or interfere with the Service or its infrastructure;
D. use the Service to harass anyone, infringe intellectual property, send spam, or break any law or YouTube's policies;
E. create multiple accounts to abuse free plans, trials, promotions or refunds.
7. YOUR USE OF RESEARCH RESULTS
You may use the insights, lists and notes you create in Kavinto for your own research and content planning, including sharing individual findings with your team or audience. Videos, thumbnails, channel names and other YouTube content remain the property of their owners; Kavinto does not grant you any rights in them.
8. INTELLECTUAL PROPERTY
The Service, including its software, design, databases, scores and the Kavinto name and logo, belongs to Kavinto or its licensors. Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable licence to use the Service while your account is in good standing. If you send us feedback or suggestions, we may use them without obligation to you.
9. PARTNER PROGRAM
Participation in the Kavinto partner (affiliate) program is by application. Commission rates, payout methods and conditions are described on the partner program page and in the confirmation we send when you are accepted.
10. THIRD-PARTY SERVICES
The Service links to and relies on third-party services such as YouTube, Google and Lemon Squeezy. Their own terms and privacy policies apply to your use of them, and we are not responsible for their content or availability.
11. SUSPENSION AND TERMINATION
A. You may stop using the Service and delete your account at any time by contacting [email protected].
B. We may suspend or close an account that breaches these Terms, is used for fraud or abuse, or creates a security or legal risk. Where reasonable, we will tell you why and give you a chance to fix the problem first. If we close a paid account without cause, we will refund the unused part of your current period.
12. DISCLAIMER
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT GUARANTEE THAT THE SERVICE OR ITS DATA WILL BE ACCURATE, COMPLETE, UNINTERRUPTED OR ERROR-FREE, OR THAT USING IT WILL PRODUCE ANY PARTICULAR RESULT FOR YOUR CHANNEL.
13. LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, KAVINTO WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE IS LIMITED TO THE AMOUNT YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM. NOTHING IN THESE TERMS LIMITS LIABILITY OR CONSUMER RIGHTS THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
14. CHANGES TO THESE TERMS
We may update these Terms from time to time. We will change the "Last updated" date above and, for material changes, notify account holders by email or in the app before the changes take effect. Continuing to use the Service after that means you accept the updated Terms.
15. GENERAL
A. If a dispute arises, please contact us first at [email protected] so we can try to resolve it informally. Nothing in these Terms removes the mandatory consumer protection rights of the country where you live.
B. If any part of these Terms is found unenforceable, the rest remains in effect. These Terms, together with the Privacy Policy, are the entire agreement between you and Kavinto about the Service.
16. CONTACT
Questions about these Terms? Email [email protected] or use our contact page.